Aprecomm, the intuitive network and customer experience platform provider, has appointed former Airties CEO Philippe Alcaras as an advisor. Presiding over Airties during a time of substantial growth, when the company expanded its footprint into new markets, Alcaras brings the experience and business acumen necessary to support and advise Aprecomm’s Executive Team as global demand for its AI-driven customer experience (CX) platform continues to grow at pace.

“Aprecomm has already secured over 20 per cent of the Indian fixed broadband market and is supplying close to 50 service providers with its customer experience optimization software,” said Alcaras. “With the penetration of managed WiFi estimated at only 15-30 per cent globally, Aprecomm has a huge opportunity to disrupt the market with its AI data-driven approach and fast speed to market—I’m excited to join Pramod and his Team and support this high-growth phase.”

“I’m thrilled to welcome Philippe, who will provide his expertise and advice to the company during our next growth phase,” added Pramod Gummaraj, Founder & CEO, Aprecomm. “Philippe’s knowledge will be invaluable as we continue to disrupt the industry, helping service providers harness AI’s power to serve their subscribers better, bringing joy to online experiences while achieving significant operational savings through our intuitive and self-healing approach to network management.”

Aprecomm harnesses the power of AI to provide an applications suite that enables service providers to create self-optimising and self-healing broadband networks.

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Tags: Airties, Aprecomm