Hyperoptic, the alternative UK full fibre broadband provider, has appointed Geoff Heddle as its Director of Product. In his new role, Heddle will lead Product Management & Design, focusing on enhancing the end-to-end customer experience. He will shape the product strategy to ensure Hyperoptic continues to meet the evolving needs of its customers. With over […]
Aprecomm, the network and customer experience platform provider, has entered into a strategic partnership with Synnefo, an OSS, BSS, IMS, SMS supplier to Internet Service Providers (ISPs) and Multi-System Operators (MSOs) in India and around the globe. The move combines both companies’ solutions, enabling Synnefo to offer a customer experience ‘super-stack’ that brings service providers […]
Onestream, the UK broadband provider, is offering every new customer the option to reuse their existing router in a drive to stop tonnes of electronics from becoming e-waste. The company has “decoupled” its service from its routers, and is now calling on major brands to follow its lead and stop locking their devices down. Household […]
Cuckoo, the broadband disruptor, has signed a sponsorship deal with British Bobsleigh. Cuckoo’s sponsorship last year supported the most successful season yet for British Bobsleigh, also known as Team Baird due to pilot, team manager, and Royal Marine commando Adam Baird. Thirty years after the Jamaican Bobsleigh film Cool Runnings premiered, Cuckoo hopes to be […]
Sky Broadband says it is now the UK’s only major provider with a dedicated 24/7 switching support service. So, when moving to Sky, customers can get through to a real person with any questions about switching their broadband, day or night. Switching broadband providers is easier than ever under the industry’s new One Touch Switch […]
Netcracker Technology has launched a suite of Broadband Experience Solutions to help Cable MSOs quickly expand into new growth markets, including MVNO and B2B. The pre-packaged cloud-native solutions will accelerate the build-out of advanced fibre and mobile connectivity, transform the customer experience with digital and AI technology and expand growth in B2B markets. The solutions […]
A new project to aid the delivery of low latency in home broadband networks to improve the user experience of interactive applications has been launched by Broadband Forum. The global standards body will show operators and service providers how to implement Low Latency, Low Loss and Scalable Throughput (L4S) technology, which was specified by the […]
Harmonic has announced that US service provider Bluepeak Fiber is taking a major step toward future-proofing its broadband network with Harmonic’s cOS virtualised broadband platform. Using Harmonic’s virtualised core software and versatile edge devices, Bluepeak has the flexibility to support DOCSIS 4.0, 10G and fibre, solidifying its commitment to delivering high-speed, reliable internet to customers. […]
Zayo Europe has announced the appointment of Jennifer Smith as Chief Financial Officer. The new role, which Smith takes up effective immediately, is part of the development of Zayo Europe as a standalone entity. Smith has previously served on Zayo Europe’s advisory board and has also held CFO and senior finance roles at euNetworks, contributing […]
EE has announced the launch of the Smart Hub Pro and Smart WiFi Pro, enabling its broadband customers to be among some of the first in the world to benefit from the latest Wi-Fi standard – Wi-Fi 7. EE has partnered with Qualcomm Technologies to deliver top speeds and performance of home Wi-Fi with the […]