OpenVault, a source of broadband technology and analytics solutions, has announced an extension and expansion of its longstanding relationship with PenTeleData (PTD), a provider of high-speed Internet and other services in Pennsylvania and New Jersey.

Under the agreement, PenTeleData will widen the availability of OpenVault’s solutions to optimise reliability and online quality of experience for more than 400,000 subscribers in eastern Pennsylvania. The solutions enhance PTD’s data analytics, revenue generation and network health, and have been expanded to include OpenVault’s Profile Management Application (PMA) to drive peak levels of available bandwidth, network performance and reliability for subscribers using DOCSIS 3.1 or higher modems.

“As a locally owned company, we place great value on our ability to anticipate our customers’ needs and provide service excellence that they can’t get anywhere else,” said Jaime Mendes, Vice President of Operations for PenTeleData. “OpenVault consistently has provided the technology breakthroughs that are enabling us to extract the highest levels of capacity and functionality from our existing infrastructure.”

“PenTeleData has a rich tradition of providing emerging technologies that enrich the lives of consumers,” added Josh Barstow, Chief Commercial Officer of OpenVault. “The company’s commitment to service excellence and subscriber satisfaction has led them to be among the first to implement game-changing solutions such as PMA.”

OpenVault’s OV PMA optimises modulation profiles used by DOCSIS 3.1 or higher cable modems on OFDM(A) channels. It then routinely monitors and adjusts these profiles based on changing RF impairments, to ensure that subscribers receive the best possible service quality. This results in improvement of up to 40 per cent in overall network capacity and bolsters the resilience of DOCSIS 3.1 modems, particularly in the presence of impairments.

The first member of the PMA Partner Program created by CableLabs’ Kyrio subsidiary, OpenVault has created a suite of SaaS-based services that deliver actionable insights and automated optimization. OpenVault’s Vantage is unique in its combination of PMA, Proactive Network Maintenance (PNM) with alarming, and congestion management solutions to help operators unlock the power of broadband and maximise network value and performance.

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Categories: Articles, Broadband

Tags: broadband, new jersey, openvault