Virgin Media O2 has released data that shows children are reaching for screens as soon as school finishes, with a clear spike in broadband traffic at 3:40pm every weekday. The surge is being driven by data-heavy TV streaming and families watching YouTube. The weekday traffic jump comes from Virgin Media O2’s broadband network analysis, which […]
To mark Earth Day (April 22nd), Virgin Media O2 has announced that it has cut Scope 1 and 2 carbon emissions by 56 per cent against its 2020 baseline. The company is publishing the performance of its sustainability strategy, the Better Connections Plan, in 2024, which shows it is on track to meet its […]
Virgin Media O2 has launched two new FAST channels from Rakuten, providing Virgin TV customers with the opportunity to watch an array of new content at no extra cost. Available to Virgin TV customers directly via their set-top box, the new channels – Rakuten TV Top Movies (channel 446) and Rakuten TV Action ( channel […]
Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and TV) and mobile services. Comprised of around 250 new hires and 280 existing care agents who have received additional training, this new team […]
Virgin Media O2 and UKTV have renewed their partnership in the UK with a multi-year deal securing carriage for UKTV’s pay channels, U&GOLD and U&alibi, streaming service U, and UKTV’s free-to-air channels. As part of the deal, streaming service U will become available to almost all homes with Virgin TV later this summer. Currently, U […]
Brits could earn more than £600 with their unwanted electricals, according to data from Virgin Media O2. The findings come ahead of Global Recycling Day (March 18th) which reveals Brits’ bad habits when disposing of their unused tech. Some 92 million electrical devices – including phones, tablets, smartwatches and gaming consoles – are estimated to […]
Virgin Media O2 reports that its Mobile Transformation Plan will see the operator invest around £2 million (€2.3m) a day into its mobile network, equivalent to approximately £700 million this year, to enhance reliability, speed and coverage. This investment programme comes in response to mobile network demand reaching an all-time high, with traffic more than […]
Virgin Media O2 has released data showing that Brits are embracing Tuesday as the new big night in, with more broadband traffic on Tuesday evenings than on any other day of the week, including weekends. This is driven by important sporting fixtures often falling on a Tuesday and it being the most common day of […]
Virgin Media O2 Business and River Severn Partnership Advanced Wireless Innovation Region (RSPAWIR) has announced a new collaboration to trial 5G connectivity at Overbury Farms on the border between Worcestershire and Gloucestershire. By installing a portable 5G Private Network on the farm, this trial will showcase innovative use cases, laying the groundwork for “the connected […]
Research from Virgin Media O2 reveals British workers lack the confidence and skills to use artificial intelligence (AI), with 69 per cent saying they don’t know how to use AI at work. Almost eight in 10 (79 per cent) say they haven’t received training on how to use AI software from their employer, with a […]